Aged 46, Joseph Richardson is dreaming of spending more time outdoors, with less stress, in the not too distant future. But for now he has to develop two sites in Yorkshire: a new to industry forecourt in Malton, and an extension to the lorry park, at his company’s flagship site in Goole, complete with a drive-thru and electric vehicle charging.
Pumps that are slow to deliver fuel are a pain for punters but they can also be a pain for retailers, as this may well indicate that the pump is coming to the end of its lifespan.
For this month’s instalment of Service Centre, I have looked into a complaint to my helpline from Jagdish Radia regarding the lack of bin collection at his Leaway Service Station in Birmingham which was putting off customers and attracting rats.
Is Zuber Issa edging closer to a deal to buy what is left of EG Group’s UK forecourt network, in a move that – depending on your perspective – could either simplify or complicate further the tangled corporate empire he oversees with his older brother Mohsin?
It was interesting to read that Shell is the latest major retail group to confirm that it is discontinuing the sale of magazines in its forecourt shops; not least because I can’t recall seeing magazines in any of the forecourt shops that I’ve been to in quite a while.
From removing under-performing legacy franchise brands to introducing hot Indian street food from vending machines, consultant Matt Cundrick shares his thoughts on staying ahead of the food to go opportunity.
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